Privacy Policy
Privacy Policy
Effective Date: May 8th, 2025
Cigar City Brokers (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website www.cigarcitybrokers.com (“Site”) or interact with us on digital platforms, including but not limited to Meta (Facebook and Instagram), Google, Snapchat, and TikTok (collectively, “Marketing Platforms”).
By using our services or engaging with our online presence, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Email address
Phone number
Mailing address
Social media handles or usernames (if voluntarily provided)
Vehicle preferences or inquiry details
b. Non-Personal Information
IP address
Browser type and version
Device information
Pages visited and time spent on our Site
Interaction data with our ads or content on third-party platforms
2. How We Collect Information
We may collect your information in various ways:
Through forms submitted on our Site (e.g., contact forms or quote requests)
When you interact with our social media ads or pages on platforms like Facebook, Instagram, TikTok, Snapchat, and Google
Automatically via cookies and tracking technologies
Via phone, email, or direct message communications
3. How We Use Your Information
We use your information to:
Provide and improve our services
Respond to your inquiries and fulfill your requests
Send updates, promotional offers, and marketing messages (you can opt out at any time)
Analyze user interaction and advertising effectiveness
Prevent fraud and ensure platform security
4. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
Authorized third-party service providers (e.g., marketing agencies, CRM systems, analytics tools)
Advertising partners like Meta (Facebook/Instagram), Google, TikTok, and Snapchat to deliver relevant ads
Legal authorities if required by law or to protect our rights
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and track interactions on our Site and ads. These may include:
Google Analytics
Facebook Pixel
TikTok Pixel
Snapchat Pixel
You can manage cookie preferences through your browser settings or opt-out tools offered by these platforms.
6. Your Privacy Rights
Depending on your location, you may have the right to:
Access or correct your personal information
Request deletion of your data
Opt out of marketing communications
Limit the use or disclosure of sensitive personal data
To exercise these rights, contact us at:
📧 sales@cigarcitybrokers.com
📞 813-507-8768
7. Data Security
We implement industry-standard measures to protect your information. While no method is 100% secure, we strive to safeguard your data from unauthorized access, disclosure, or misuse.
8. Children’s Privacy
Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.
9. Third-Party Links
Our Site or ads may contain links to third-party sites or services. We are not responsible for the privacy practices of those entities. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Cigar City Brokers
📧 Email: sales@cigarcitybrokers.com
📞 Phone: 813-507-8768
🌐 Website: www.cigarcitybrokers.com
