ADA Compliance Statement
ADA Accessibility Statement
Effective Date: May 8th, 2025
Cigar City Brokers is committed to ensuring digital accessibility for all users, including people with disabilities. We actively work to enhance the usability and accessibility of our website, www.cigarcitybrokers.com, and are continuously improving our user experience to conform with applicable accessibility standards.
Accessibility Standards
Our goal is to ensure that our website meets or exceeds the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including:
Visual impairments
Hearing impairments
Cognitive limitations
Motor impairments
Key Features of Our Accessibility Efforts
Text alternatives for non-text content
Keyboard navigability throughout the website
Color contrast and readable fonts
Consistent and predictable layout for improved navigation
Ongoing site audits and third-party reviews
Use of accessibility tools such as screen reader optimization and alt-tagged media
Third-Party Content
While we strive to make all areas of our website accessible, some third-party content or integrated tools (e.g., embedded videos, social media feeds, map plugins) may not fully conform to our accessibility standards. We do not control these vendors but encourage them to provide accessible content and solutions.
Assistance and Feedback
If you experience difficulty accessing any part of our website or need assistance with any aspect of our services, we’re here to help.
Please contact us directly:
📧 Email: sales@cigarcitybrokers.com
📞 Phone: 813-507-8768
📍 Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time)
Your feedback is valuable to us, and we will make reasonable efforts to accommodate all users.
Legal Protection and Good Faith Compliance
Cigar City Brokers takes its obligations under the Americans with Disabilities Act (ADA) seriously. We make good-faith efforts to comply with all applicable requirements and update our practices and policies accordingly.
We recognize that accessibility is an ongoing commitment, and we will continue to dedicate resources toward improving the accessibility of our website and communications.
